Welcome to Information Technology


The purpose of the Information Technology Services department at Lamar Institute of Technology is to provide secure and reliable information technology-based services in a cost-effective manner and in alignment with LIT's mission and goals.

In support of this mission, the department:
  • Provides effective technological support for computer, multimedia, voice, and web-based applications and services to all areas of the college
  • Develops, enhances, and maintains technical standards for faculty, staff, and students
  • Demonstrates technical and operational excellence through a commitment to continuous improvement

IT Services is committed to

Providing faculty, staff, and students with, and access to, the computer hardware, software, information, and telecommunications equipment necessary to perform their respective job tasks and instructional assignments

  • Protecting the computing and communications environments from outside disruptions
  • Maintaining compliance with the laws and regulations of the United States, the State of Texas, and The Texas State University System regarding copyright and software license agreements, file transfer and storage, and purchasing
  • Discouraging and monitoring copyright infringement
  • Reporting accurate data to external agencies in a timely manner
  • Treating all users with dignity and respect

Help Desk and Support Services

Hours of Operation

Monday - Friday: 8:00 a.m. - 5:00 p.m.

Password Reset

24/7 Blackboard Online Support Desk

What do you need help with? Contact
  • Username and Password Questions
  • Email Troubleshooting
  • Campus Wi-Fi Connectivity
  • Campus Computer Issues
  • MyLIT Problems
LIT IT Help Desk (Students/Faculty/Staff)
  • Submitting Exams and Assignments
  • Using the Blackboard Mobile App
  • Logging into Blackboard
  • Navigating Your Courses
  • Checking Your Grades
Blackboard 24/7 Support Desk (Students)
  • Instructional Designer Availability
  • Blackboard Tool Troubleshooting
  • Modifying Users and Groups
  • Course Reports and Data
  • Increasing Accessibility
  • Grade Center Insights
Blackboard 24/7 Support Desk (Faculty)