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Network Management Policy
Network Management Policy

01. POLICY STATEMENTS

01.01 The purpose of this policy statement is to assure the reliability, security,
integrity, and availability of the telecommunications network infrastructure at
Lamar Institute of Technology (LIT). This policy documents practices and
responsibilities associated with the administration, maintenance, expansion, and
use of the LIT network in order to:

a. provide reliable Intranet and Internet communications for the efficient
conduct of Institutional business;

b. assure that network usage is authorized and consistent with the institution’s
mission; and

c. protect the confidentiality, integrity, and availability of institutional
information that traverses the LIT Network.

01.02 No individual or LIT component is permitted to independently deploy network
devices that extend the LIT Network, or secure or isolate parts of the LIT
Network, except as may be stipulated under the provisions of this policy. The LIT
Technology Services department is charged with overall responsibility for proper
deployment and management of a fully monitored and protected network
communication service, including all infrastructure elements, network address
assignments, and radio frequency (RF) spectrum usage. No exceptions or
exemptions to this policy shall be granted without the express written approval
of the Director of Computer Services or designee.

01.03 To optimize their accessibility, usability, security, and privacy, all electronic and
information resources developed or procured for use within the LIT network
shall comply with the applicable provisions of institutional, TSUS, and State
mandate dealing with the accessibility, usability, and compatibility of electronic
and information resources in Institutions of Higher Education.

02. RELATED DOCUMENTS

a. Appropriate Use of Information Technology Policy

b. Server Management Policy

c. Information Security Policy

d. Server Management Standards and Procedures

03. DEFINITIONS

03.01 Access Point – an electronic device that serves as a common connection point
for devices seeking to use radio frequency waves to connect to a wired network.
Wireless access points provide shared bandwidth such that as the number of
users connected to an access point increases, the bandwidth available to each
user decreases.

03.02 Application Administrator – an individual with principal responsibility for the
installation, configuration, security, and ongoing maintenance of a software
application or service that is accessed by users over the LIT Network (may also be
a Server Administrator, see 03.12).

03.03 Device – any hardware component that can be attached to the LIT Network to
process, store, or transmit information. Examples of devices include smart
phones, MiFi devices, laptop computers, desktop computers, servers, and
network devices such as routers, switches, wireless access points, and printers.

03.04 DHCP (Dynamic Host Configuration Protocol) – facilitates the temporary
assignment of a network address to a device from a pool of available addresses
so that addresses can be reused when devices no longer need them. DHCP is the
predominant alternative to permanent, static network address assignment.

03.05 Extend the Network – connecting a device other than a single end‐system to a
segment of the LIT Network (most often a data jack). For these purposes, an
end‐system is defined as a device (e.g., a computer) that has no other network
connections, physical or virtual, other than its physical link to the data jack.
Devices that extend the network include but are not limited to hubs, bridges,
switches, routers, firewalls, NATs, VPN servers, or computers configured to
provide any of this functionality. Extending the network does NOT include the
use of software solutions such as Microsoft Windows Remote Desktop to
connect to machines on the LIT Network from remote locations.

03.06 Interference – degradation of network communication signal due to electrical
pulses or electromagnetic radiation from an external source.

03.07 Internet – a standards‐based, global system of interconnected networks that
utilizes Transmission Control Protocol / Internet Protocol (TCP/IP) for data
representation, signaling, authentication, and error detection.

03.08 Intranet – a private computer network that uses Internet technologies and
standards to securely share an organization’s information with the organization’s
constituents; a generic name for the LIT Network

03.09 Network Address (aka Internet Protocol Address or IP Address) – a unique
identifier assigned to a network‐connected device that is used to route network
transmissions to their intended destinations on the Internet or Intranet.

03.10 Server – a computer that provides a specific type of service on behalf of another
computer or computer user (i.e., a client). Examples include a file server that
stores and manages access to files, a Web server that facilitates access to Web
sites and pages, and a name server that maps user and computer names to
machine and network addresses.

03.11 Server Administrator – an individual (including contractors and service providers)
designated by the server owner as principally responsible for performing server
management functions, including the installation, configuration, security,
ongoing maintenance, and registration of the server.

03.12 SSID (Service Set Identifier) – the name of a wireless network, or more
specifically, a set of characters that identify a specific wireless network, as
defined in the IEEE 802.11 standards.

03.13 System Compromise – any device that is no longer entirely under its owner's
control. Two major sources of compromise are:

a. infection by a worm, virus or Trojan horse; and

b. exploitation of an operating system or application vulnerability by another
user giving that user remote control of the computer.

03.14 User – An individual who utilizes an information technology device or service.

03.15 LIT Network – the data and communications infrastructure at Lamar Institute of
Technology. It includes the campus backbone, various local area networks
(LANs), and all equipment connected to those networks including remote
locations. It includes the wired network as well as both the secure (encrypted)
and open (unencrypted) wireless networks

03.16 Wireless Network – that part of the LIT Network infrastructure that uses
electromagnetic waves (per IEEE 802.11 standards) instead of copper or fiber
optic cable to connect computing and communication devices to the rest of the
LIT Network infrastructure and beyond.

04. GENERAL GUIDELINES

04.01 All devices connected to the LIT Network (wired or wireless) must be associated
with, and in support of, the mission of the institution. The integrity, security, and
proper operation of the LIT Network require an orderly assignment of network
addresses and the correct configuration of devices attached to the network.
Network access, performance, and security are put at risk when devices are
introduced into the network environment without appropriate coordination. To
mitigate this risk, all connections to the LIT Network must be managed with due
consideration for accessibility, performance, privacy, and security.

04.02 Technology Services shall coordinate the connection and network address
assignment of any and all devices on the LIT Network. Other departments and
individual users may not install, alter, extend or re‐transmit network services in
any way. Departments and individual users are prohibited from attaching or
contracting with a vendor to attach equipment such as routers, switches, hubs,
firewall appliances, wireless access points, virtual private network (VPN) servers,
network address translators, proxy servers, and dial‐up servers to the LIT
Network without prior authorization from Technology Services. Technology
Services may disconnect and confiscate any unauthorized network device,
including wireless routers and access points. Personal software firewalls are
permitted, as are printers, scanners, and similar peripheral devices if directly
connected as a slave device to a desktop or notebook computer. Technology
Services reserves the right to monitor and audit individual devices, systems, and
general network traffic to ensure compliance with this and other LIT policies.

04.03 The use of all devices connected to the LIT Network, including institutional issued
and personal laptops and wireless devices, is accompanied by certain
responsibilities. Specifically, all users are required to perform timely updates of
applications, operating systems, and virus protection software to minimize risks
of system compromise. Technology Services provides products and services for
achieving such updates.

04.04 The wired component of the LIT Network is unencrypted. Server and application
administrators that utilize this network to transmit sensitive or
restricted/confidential information are responsible for the security of that
information as it traverses the network. Examples of available protections
include encrypted protocols such as SSL, IPSec, SSH, etc. Contact Technology
Services for assistance in implementing the necessary protective measures.

04.05 All servers that deliver services across the LIT Network must be registered with
Technology Services. Following registration, Technology Services will facilitate
an information resources risk assessment to ensure compliance with State and
institutional standards and best practices. For registration please contact the
Technology Services help desk at (409) 839‐2074 or helpdesk@lit.edu.
A department’s administrative supervisor is responsible for designating a server
administrator for each registered server. The server administrator shall
collaborate with Technology Services as necessary to:

a. protect server(s) against exploitation of known vulnerabilities. Technology
Services provides guidance for achieving such protection in its Server
Management Standards and Procedures. Servers must comply with the
provisions in this document anytime they are connected to the LIT
Network. These Standards and Procedures will evolve over time to address
new and evolving threats, so server administrators should refer back
periodically for updates.

b. address and resolve security problems identified with any device for which
they are responsible. Technology Services provides consulting and problem
resolution services;

c. utilize the protection benefits available through the LIT’s network edge
protection mechanisms (e.g., firewall, intrusion prevention systems, etc.);

d. accommodate risk assessments, vulnerability scans, and penetration tests
of their server(s) by Technology Services takes steps to mitigate the risks
identified by these procedures;

e. immediately report system compromises and other security incidents in a
timely manner to Technology Services help desk at (409) 839‐2074 or
helpdesk@lit.edu

04.06 DHCP (see definitions ‐ Dynamic Host Configuration Protocol) is the standard and
preferred method for assigning IP addresses to campus devices. Users desiring a
static IP address may be asked to demonstrate why DHCP is inadequate for their
purpose. Technology Services reserves the right to change static IP addresses
periodically to address new or modified institutional requirements; users of
static IP addresses will be notified in advance of pending changes to those
addresses.

04.07 Internet connectivity is ubiquitous across the campus. Virtually all rooms
and meeting spaces at LIT are equipped with wired or wireless connectivity.
Nevertheless, facility reservations do NOT necessarily include the right to use the
LIT Network for any and all purposes. Departments that administer facility
reservations shall ascertain the reserving party’s need for network, audio, and
video transmissions and consult with Technology Services should there be such a
need. Outbound streaming of audio or video is not permitted from this facility
without advance notice and consultation.

05. WIRELESS NETWORKING

05.01 The LIT Network includes two separate wireless networks:

a. The open wireless network transmits all traffic “in the clear,” or unencrypted,
and is restricted to use with web‐based services. Such services include
general Internet browsing; public email services such as Gmail and Hotmail,
and LIT Web‐based applications like web mail and Banner self‐service. Non
Web‐based applications and services like Banner INB and network drives are
inaccessible via this network.

b. LIT information classified confidential shall not be transmitted across this
network without the use of a suitable encrypted protocol (e.g., https, IPSec,
VPN, etc.) Similarly, users assume all responsibility for the security and
privacy of any confidential personal information that they transmit over this
network and are strongly advised to avoid such transmissions unless
encrypted protocols are used.

05.02 The LIT wireless network is designed to supplement and enhance the wired
network, not replace it. It is designed to facilitate network connectivity for
outdoor and roaming users, and in locations that prove difficult or costly to
reach with traditional wired connections. The wireless network is not designed
to provide the consistently high quality of service required by high‐bandwidth or
latency intolerant applications, such as streaming media, IP telephony, on‐line
gaming, and large file transfers.

05.03 Wireless bandwidth is shared by everyone connected to a given access point. As
the access point’s user numbers increase, available bandwidth per user
decreases. Thus, the ratio of users to access points and the characteristics of the
expected transmissions should be carefully considered.

06. PROCEDURE FOR RESPONSE TO THREATS AND POLICY VIOLATIONS

06.01 Devices posing an immediate threat to the LIT Network will be disconnected
from the network to isolate the intrusion or problem and minimize risk to other
systems until the device is repaired and the threat is removed. In coordination
with administrative departments and law enforcement, Technology Services will
investigate any incident involving unauthorized access or improper use of the LIT
Network. Devices involved in these and other incidents will remain disconnected
from the LIT Network until the user or server administrator brings the device into
compliance with all relevant policies and standards. Technology Services will
attempt to notify appropriate departmental personnel when devices in their
department are disconnected from the network under this provision.

06.02 Devices involved in repeated incidents may be disconnected from the LIT
Network for longer periods of time as required to reduce security risks to an
acceptable and sustainable level. Server administrators will be required to
demonstrate compliance with Server Management Policy, and security standards
and procedures through an audit review or other assessment of the networkattached
devices for which they are responsible. If a server administrator lacks
the knowledge or training needed to comply with this policy, Technology
Services will assist the department in addressing the deficiency.

06.03 LIT cooperates fully with federal, state, and local law enforcement authorities in
the conduct of criminal investigations. Users are reminded that the LIT will file
criminal complaints against those who access or utilize the LIT Network in the
conduct of any other criminal act.