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Coordinator: Miller, Stephen M
Office: Technology Arts 4 Building, Room 103C
Address: 855 E. Lavaca St., Beaumont, TX 77705
Phone: (409) 839-2050

The Computer Support Technology (CST) certificate prepares students to design, install, operate, and troubleshoot computer network systems. Students receive extensive hands-on training in laboratory exercises and/or computer simulation exercises in order to develop maximum manipulative skill and operational competence with tools, instruments, computers and related equipment. CST majors also receive entry level certification training in computer maintenance and in computer networking.

In order for CST majors to earn the credentials required for their success, they will receive training to earn one more of the following industry certifications.

  • Cisco Certified Entry Network Technician (CCENT)
  • A+ Certification
  • Network+ Certification
  • Microsoft Certified Solutions Associate (MCSA): Windows 8
  • VMware Certified Professional (VCP)

The physical requirements and mental abilities, certification expectations, and intensity of instruction required of CST majors are high. Therefore, all CST major-specific courses must be completed with a grade of "C" or better . Any CST major not earning a grade of "C" or better in attempted major- specific courses will be required to repeat and complete the course(s) with a grade of "C" or better , or obtain approval of the program director before continuing to take courses as a CST major. Additionally, CST majors will be required to have earned certification in one of the following areas (A+, CCENT, or MCSA: Windows 8) prior to graduation.

  • A+ Certification
  • Cisco Certified Entry Network Technician (CCENT)
  • Microsoft Certified Solutions Associate (MCSA)

If a student does not meet graduation requirements due only to his or her failure to earn the required certification , the student must then meet the certification requirement for graduation within one additional calendar year. Failure to complete certification requirements for graduation within this time limit will require the student to take additional courses and/or repeat courses (as required by the program director) until certification requirements are met.

A graduate of this program is awarded a Certificate of Completion in Computer Support Technology . An Associate of Applied Science in Computer Networking and Troubleshooting Technology is also available. Job placement assistance is available.


Degree Plan for Certificate in Computer Support Technology
Institutional Requirements
DORI 0200College Success Skills2 : 2 : 0
Semester I
CPMT 1351IT Essentials: PC Hardware and Software3 : 2 : 4
CPMT 2333Computer Integration3 : 2 : 4
ITCC 1310Cisco Discovery 1: Networking for Home and Small Businesses3 : 2 : 4
ITNW 1308Implementing and Supporting Client Operating Systems3 : 2 : 4
Semester II
ITCC 1311Cisco Discovery 2: Working at a Small-to-Medium Business or ISP3 : 2 : 4
ITNW 1313Computer Virtualization3 : 2 : 4
ITNW 1370Installing and Configuring Windows Server 20123 : 2 : 4
ITNW 2335Network Troubleshooting and Support3 : 2 : 4
Program Credits : Lecture Hours : Lab Hours24 : 16 : 32